FAQ

What day is training held on?
Training is on Sunday mornings between 9.30am and 12 noon, with the
exception of Puppy Pre-School classes which run on Wednesday evenings.

How long is a class?
Classes run for 1 hour at either 9.30am -10.30am or 11am-12 noon.

Can I join by emailing my paperwork?
To join CDODC you will need to visit our Clubhouse office on any training Sunday between 9.15am and 10.30am. (There is no training during December and January or on long weekends).
New memberships can only be completed in person at our office (not via email or electronically). 

The online renewal says my attachments are too large.
Scanned attachments need to be smaller than 600kb or your renewal will not process. When scanning, setting the resolution to 300dpi will result in a file size that is acceptable.

Are classes cancelled in extreme weather conditions?
Training will still be held, regardless of the weather conditions, however on extreme days, your class may finish early or class structure altered. On very hot days, your instructor will find a cool, shady spot for the class to work in. It is still beneficial for you to attend, even if you choose to leave your pooch at home.

Do you train during school holidays?
Yes. The only times CDODC does not operate is on long weekends (including Cup Day weekend) or during December and January.
Non-training days

If I join at the beginning of the year, do I have to renew before 31st March?
For new members who join at the beginning of the year, your membership will be valid until 31st March of the following year.

When I join, will I be able to start straight away?
We have new classes starting all the time. You will be enrolled in the next available class – usually starting within 2 to 3 weeks.

What class will my 4 month old puppy go into?
Dogs up to the age of 5 months will be enrolled in a Puppy class.

I have an older dog. Is there a class for him?
Yes. Our program caters to dogs of all ages.

Can my child train their dog?
Children over the age of 10 may train a dog, but some conditions do apply. Please refer to the Child Handlers section.

Can my partner and I take it in turns to train our dog? We have shift work commitments.
Yes. More than one person can handle a dog as long as all handlers are CDODC members.

I’ve been training my dog at another club and would like to join Croydon. Do I have to start right at the beginning?
Handlers with dogs that have had previous training can make an appointment to have an assessment done. We will then determine which class will best suit you and your dog according to your ability.